Last Updated: 21/10/2025
Welcome to Webtree Services. Your privacy matters to us. This Privacy Policy explains what personal data we collect through https://webtreeservices.co.uk (the "Site"), how we use it, and how you can contact us. By using our Site or subscribing or contacting us via the contact form you accept the practices described here.
Contact form: The primary personal data collected on this Site is what you voluntarily provide in the contact form on our Contact page. That form contains three fields: Name, Email, and Message. You provide this information when you ask us about our services, request a quote, or otherwise contact us.
Stripe payments: If you subscribe to a paid service via our Site, payments and subscription management are handled by Stripe. We do not collect or store your full payment card details on our servers. To enable subscription and billing functionality we may receive from Stripe certain information such as your name, email address, billing address, and subscription status (for example: active, past_due, cancelled). We use that information only to manage your subscription and provide the service you purchased.
We do not require you to create an account (other than subscription management via Stripe), and we do not collect behavioural analytics, sensitive personal data, or other personal data on the Site beyond the contact form and the limited subscription-related information described above (unless you send us additional information by email).
We use the personal data you provide only for the purposes described below:
We will not use your contact information for marketing unless you explicitly opt in to receive marketing communications from us.
We rely on trusted third-party services to operate the Site and deliver services to you. These providers may process personal data on our behalf:
These third parties process data in accordance with their own privacy policies. We do not sell, rent, or otherwise share your personal data with third parties for their marketing purposes.
Storage: Contact form submissions and subscription-related records are stored in our email/hosting provider systems or within Stripe's systems for billing-related records. We take reasonable technical and organisational steps to protect personal data against unauthorised access, loss or disclosure.
Payment data: We do not store full payment card numbers on our servers — card processing is handled by Stripe. Any payment tokens or references we receive are used only for subscription management.
Retention: We retain personal data only as long as necessary to respond to your enquiry, to provide the subscription service you purchased, to comply with legal obligations, or for legitimate business record-keeping. If you would like us to delete your message or any personal data we hold, please contact us (see section 9) and we will comply unless we are legally required to retain it.
Depending on where you live, you may have rights regarding your personal data, including:
To exercise these rights, contact us using the details below. If your subscription is managed via Stripe you may also be able to manage or cancel it directly via Stripe's customer portal or by contacting Stripe — see Stripe's documentation for details.
The Site is not directed at children. We do not knowingly collect personal data from children under 16. If you believe we have collected information from a child, please contact us and we will take steps to delete it.
The Site itself does not deploy analytics tracking as part of its normal operation. However:
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of the Site after changes constitutes acceptance of the updated policy.
If you have questions, want to exercise your rights, or request deletion of your data, please contact us:
Email: admin@webtreeservices.co.uk
Website: https://webtreeservices.co.uk